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I had the most wonderful people to work with, ever. I started with Ginny, then Laura, and the guys who did the installation (Chris, Martin, David and Yuriy) are the greatest. The job was on time and excellent work accomplished. What a outstanding company, I’ll be back.
Thank you, Laura.
First, do not pay any attention to the “Google reviews”. Those folks would never be satisfied with getting into heaven. Floform did magic in our home!! I cannot believe how nice this looks. The work was beyond belief. Everyone of the Floform folks did way more than we expected. They were extremely professional. The selection in the showroom was terrific. This was the best project ever done here!!
Our kitchen counters are now completely installed and we absolutely love them. The process was painless thanks to the professional and very competent Floform team. Very impressive. Thank you to Liz, Aurelio and the install team lead by Jason.
Dear Managers of “Floform Countertops” Edmonton,
I recently had a quartz kitchen counter, sink and taps installed by your Edmonton Floform team (November 3/16). I was recommended to your firm by a friend. I saw the result of her renovation and decided I would follow suit. I accessed your company via the Costco program.
I want to let you know how impressed and pleased I am with the whole process. It was a seamless and stress free experience—beginning with the initial meeting at my home with Shauna Leveque (In-Home Design Consultant) to Nathan Dafoe (Templater) to the installation team of “Jeff, Chris, Dustin” and plumber “Brad”. All of these people were pleasant, polite, prompt and professional while engaging in their respective jobs.
You at Floform Countertops, Edmonton, are fortunate to have these employees working on your behalf. I wrote this letter in recognition of their hard work and excellent service. I will happily and confidently be a repeat customer if I decide to have more work done. I will also recommend your company to friends and family.
The counter tops look absolutely stunning, we are very happy with the tops and the quality installation. The installation crew were very professional. Floform has been a pleasure to deal with. I will gladly refer potential customers to Floform.
Had Cambria Quartz kitchen counters and sink installed this week. VERY impressed. Also happy that we choose quartz as our material and the finished product looks just as we had imagined. Excellent selection of materials to chose from. Took 3 trips, one to measure, one to install and one call back as stove would not fit back in … however this was handled quickly, the next day, and perfectly. The installers Mike and Spencer not only showed great workmanship but were very thorough with regards to clean up. I’m not big on paying 100% of total prior to job being complete (in two payments) but that is my only concern. My wife and I would highly recommend Floform to anyone asking …
Had our counter installed today… Not only was he courteous… he was meticulous in every detail… That is what i call customer service…. Very happy with the install and the counters..
Do you know anyone who doesn’t sell cabinets? I looked at Chinese boxes, custom boxes and every kind in between. What drew me to Floform and kept me there was Coral Setchell. She went out of her way to coordinate the countertops and cabinets. She has a great eye and would offer hints if I was undecided which color was right. At the end of the day, her energy, enthusiasm and honesty, convinced me to buy from Floform. I also like the fact that I could see and compare different colors and styles of countertops and cabinets, together in one place. Without Coral, I’m sure my cabinets and countertops wouldn’t have looked this good. I can’t thank you enough Coral!
Have you ever tried to coordinate an entire inside of a house? I recently bought a house that needed everything pulled out and I had to start from scratch. There were pieces I liked individually, let’s say a countertop, and cabinets that I liked, but putting the two together was like having a violin and an electric guitar in the same band. Well, you get the picture. To make matters worse, I’m an engineer and it takes me a long time to make a decision. Enter Kelli Patch. Not only could Kelli tie the pieces together of my countertop and cabinets, but she even drew inspiration from the outside of my home. It is one of the few “Aha” moments I have had. I thought the best way to thank her was to sit down and write this comment. Thanks Kelli!
Three years ago when I remodeled a twenty year old kitchen I used Floform and was greatly satisfied. The work was done in a friendly, timely and professional manner. This was done at all points along the way, from sales people to schedulers to installers. I have recommended this company to any and all who ask. I couldn’t have been more happy. This past month, I recommended them to myself. I was remodeling a second home and used them again, ditto on the experience. Folks, I’m sure in any business community there may be an occasional unhappy customer but I would be willing to bet that they are few and far between when dealing with this company. These people are great, use them.
Our thanks to FloForm and their employees’, account manager James Reeves, and installers Rudy and Chris. James provided the information (and did some problem solving as well) to help make our decisions and selection of granite kitchen counter tops. He was a pleasure to work with.Rudy and Chris installed the counter tops and did a beautiful job. They worked nonstop until the job was completed. They were personable and knowledgible. I also appreciated that they totally cleaned up the job site before leaving. We will recommend FloForm to friends, family and anyone considering counter top installations.
Thanks to each of you who worked to ensure we were satisfied with the work that was done. Though things did not go as expected, you followed through, always remaining respectful. We appreciate the human touch. Thank you.
I would like to commend your team of people that made the whole process of replacing my kitchen and bathroom countertops a breeze. My husband and I were walking through Costco in Mt Vernon. Next thing we knew we were shopping for granite. We live in So. Calif. but have a second home in Lopez Island Wa. From Coral Setchell who took me under her wing and guided me through the whole steps,on the phone and online. We were in Calif. She was in Wa. She even picked us up at the Seattle Airport and took us to the show room to finalize our granite choice. The template person, Kenny was so professional, and guided us in making right choices. The tear out team of Kurt and Lina knew just what to do. The builder of the house was sure the tops were not going anywhere. They were careful not to damage anything. The installers Eric and Todd were also very good at what they do. I could not see any seams. And they had a hard time because it was wet and the granite was so heavy. For being in Calif. and getting the whole process to work in a 2 week trip was a miracle. Thank you. Now I can enjoy my house to the fullest. You may use this letter how you want.
Floform fabricated and installed our granite in our kitchen last week. I would like to say that we are extremely happy with the service, the product and the workmanship. Floform has been completely responsive and helpful throughout the entire process of selecting and acquiring the correct granite and throughout the entire processing and installation of it. I was really impressed with the templating of the kitchen. Virtually, state of the art, getting every measurement and layout exact. Then getting to see the actual layout of the granite (how it would look) before it went into production was really impressive and helped set my wife’s mind at ease, as to how it’ll look. On the day of installation, I was really impressed with the crew(s). Every Floform employee was courteous, respectful and a pleasure to be around. They all worked very diligently and worked as a team, and knew what exactly had to be done. Jason seemed to lead the team and was truly awesome. I left them a couple of hours into the installation and returned about seven hours later. They were still going strong, but getting really close to finishing up. They truly did a fantastic job and they deserve special kudo’s for it. We will be back for an additional desk top shortly and I won’t consider going anywhere else. Floform has my respect and my recommendation. Thank you for being a premier company with exceptional employees.
We would like to provide our appreciation and satisfaction of our experience with Floform. Our island Quartz countertop was installed this morning and the quality of the product exceeds our expectations. We would like to say how we appreciate the excellent customer service from Sandy Theriault, Jason Kehler and the installers. We will certainly return to Floform for our future countertop needs.
Thank you for my amazing kitchen update. From measurement to installation; 2 weeks. WOW! I love my new Quartz Cambria countertops. Awesome job!
P.S. I love the waterfall effect – a great plus.
Our kitchen renovation has been anything but smooth. Delays and issues at every turn. But FLOFORM turned out to be a shining light at the end of the tunnel. They were fast, courteous, and super accommodating. Thank you for lessening our stress!
Brian, thanks for going so much out of your way for us yesterday and for the very fast service to accommodate us while we were in the city. We love the color and look of the countertop plus it’s a perfect fit. Great job!
We had Pental Azul Aran countertops installed recently, and we love them! Flawless workmanship, and the service provided by everyone at FLOFORM was simply superb every step of the way – from the initial friendly greeting and answers when initially visiting the showroom, to the meticulous installation and great service over the phone when taking care of the billing details. My wife and I are extremely happy with the results, and wish to thank the entire team at FLOFORM for providing such great service! Thank you very much, we truly do appreciate it!
Many Thanx to Lisa, Jeff and Ashton! I was very impressed with the timing, service, installation and of course the professionalism. Very efficient and friendly and going above and beyond! I am extremely pleased with my new counter. I would recommend your company to everyone…
We are delighted with our completed job and how it all looks, we are very glad we went with you for our renovation. Everyone worked very well to conclude a great job for us. It is refreshing to have work completed in a timely manner without any excuses for delays.
Thank you all,
Ray and Shaun Warner
We chose a Pental Quartz for our countertops and are very happy with the outcome. Our experience with FLOFORM has been very positive: the store sample matched exactly what was installed; the installers were on time, courteous and displayed meticulous workmanship; and efforts were made to expedite the installation. Mostly we were impressed with the timely feedback from Kelly, the local service representative, who coordinated the ordering and installation with the cabinetmakers. She kept us informed of the timelines and was always prompt with her follow through. FLOFORM has provided great customer service, we’re happy to say.
We’ve been renovating a 1922 house in Parksville, BC and after a full gut of the kitchen we contacted many counter companies for quotes and information. FLOFORM via Costco was the only choice for us when we considered the AutoCAD templating, beautiful granite options and quality guarantee. The service was great and we felt absolutely confident with the staff. Nothing in our house is straight and I was blown away with the accuracy of the installation. We love our new tops and couldn’t be happier! They are definitely a custom fit and we couldn’t imagine trusting anyone else with such a detailed job.
Finally we have finished the undertaking of the kitchen. Good news is we are still married(lol) better news is we LOVE the finished results, ESP the waterfall edge and our Summerhill quartz countertops. We were completely impressed with the professionalism, knowledge and quality throughout this process. Everyone from Gail for being able to get inside our heads for the design, to the lovely and diligent measuring guy, who went above and beyond with being sure the details lie the sink handle would function properly, and last but definitely not least the patient and thoughtful installers, who also went above and beyond by installing a filler at the end of the counter for the waterfall edge to look flawless!!!! Your company has been amazing to us. We are eternally grateful for the referral and the great pricing. Be rest assured that I see at least 10 clients a day at my workplace and I have been singing the praises all summer!!! We can’t thank you enough for everything!!!!!!
Louaine and Ray