About Us
For more than 55 years, FLOFORM’s skilled craftspeople have helped customers select, fabricate and install countertops both residentially and commercially.
Our Heritage
We have a history of quality craftsmanship.
Established in Winnipeg, Manitoba in 1961 by brothers Harry, Frank and John Dyck, the FLOFORM name was inspired by the cutting edge technology of post-form laminate countertops.
Our first FLOFORM location was a 7,000 square-foot building in Winnipeg that housed seven skilled craftsmen.
Our Scope
Today, nearly 60 years later, FLOFORM is one of the largest countertop fabricators in North America with 15 retail locations and five fabrication facilities across western Canada and the northwest USA, employing over 700 people.
And though we’ve grown substantially since our humble beginnings, we remain committed to our tradition of quality craftsmanship and superior customer service in all our markets.
Our Process
1 - Plan
There’s a lot to think about when designing a custom kitchen. But with some upfront planning and a little help from FLOFORM, your renovation can be simpler. We take the guesswork out of creating a custom kitchen so you can relax and enjoy the process.
2 - Measure
Accurate measurement is the critical first step in creating your new countertops. Our trained experts visit your home and use the latest digital technology to create a precise digital template to ensures a seamless fit of your new countertops.
3 - Fabricate
We use a two-step system when creating your countertops. First, state-of-the-art machines cut and polish your surface with the digital template as a guide. Second, skilled craftspeople polish the edges to your specifications.
4 - Install
An experienced FLOFORM installation team will manage every detail of your installation, working with you to get the beautiful results you expect. We’ve been known for our exceptional customer service for more than 55 years.
Our Promise
Satisfaction Guaranteed
We put customer satisfaction first. From the planning stages to the final touches, we aren’t happy unless you are happy. You can count on your FLOFORM team to keep working until you’re completely satisfied.
Expert Staff
We’re a family-owned business. Our people are the foundation of our success. We make sure they have the training and experience to provide best-in-class service and products. And we rely exclusively on our team, not on subcontractors, so we can manage every detail.
Commitment to Quality
Leading brands. Exceptional customer service. Quality craftsmanship. Meticulous attention to detail. Everything we do is designed to deliver the countertops you deserve, on time and on budget, for a kitchen that exceeds your expectations.
Our Mission
To consistently provide customers with the best countertop purchasing experience available in the marketplace today.
Our Commitments
Customer Commitments
- To treat all Customers with respect, in an open and honest fashion.
- To provide our Customers the highest quality countertop products available in our marketplace, at a fair price, in order to meet their clients’ needs.
- To ensure we develop and add products to expand our offering to meet the current and future needs of our Customers
Employee Commitments
- To treat all Employees with respect, in an open and honest fashion.
- To provide a work environment for all staff that is safe and free of harassment of any kind.
- To be an equal opportunity employer who respects and supports the diversity of our work force.
- To provide compensation, training and education and advancement opportunity that allow employees to improve their personal and professional lives.
Our Affiliations
This international association focuses on the home renovation industry, educating staff and providing resources to industry suppliers, manufacturers, designers and installers. NKBA mandates education and standards, and FLOFORM staff regularly take part in events to better themselves for its customers.
www.nkba.org
This international association educates and influences the design industry, encouraging best practices in functionality and form for interior spaces. FLOFORM is a member to help educate the industry and learn from the association.
www.iida.org
In 2008 FLOFORM became the first accredited fabricator in Canada for the MIA. MIA is an organization that implements a set of rules with accredited fabricators to abide by, ensuring quality and integrity in every part their business. FLOFORM is still the only accredited fabricator in its region.
www.marble-institute.com
This association is the world leader in developing standards and guidelines for countertop companies, providing knowledge on materials and processes. FLOFORM continues to be a very active member in the association, always looking to improve industry practices.
www.isfanow.org
Our Leadership
Allen Brent
Chief Revenue Officer
Allen joined FLOFORM in 2004. He manages market and shareholder growth company wide and enjoys interacting with customers and associates through the various FLOFORM business units.
Mike
Chief Operating Officer
An excellent view, an excellent meal, excellent customer service—in fact virtually any kind of excellence—motivates FLOFORM’s Chief Operations Officer, Mike Birdwell.
Ted
Chief Executive Officer
Ted Sherritt joined FLOFORM as Vice President of Finance and Administration in 1995. He was named the company’s CEO in 2000. Ted drives growth and provides leadership through building relationships with major customers and suppliers, planning company strategy, training management, and motivating the employees he calls “the most committed in the industry.”
Wayne
President
Wayne joined FLOFORM in 2016 as President. He manages the day-to-day ongoing operations of the organization, looking for opportunities to create efficiencies within internal systems and processes.
Frequently Asked Questions
What is a template and what happens at template?
A template is a digital rendering of what your new countertops will look like, fit to the walls and cabinets in your home.
During this appointment, a template specialist will inspect your cabinets and walls, take measurements with a digital device, review all the details of your job and answer any final questions you may have before your countertops are produced.
Do I need to be home for templating?
Yes. A decision-maker, preferably one of the homeowners needs to be at home for the duration of the template.
This person is needed to answer any questions about kitchen usage, lifestyle, and design requirements in their space so that we can provide the best-finished product for your project.
How do I prepare for a template?
Please have your countertops cleared prior to the template specialist’s arrival
And have all sinks, faucets, soap dispensers, hot/cold water dispensers, cooktops, dishwashers, refrigerators, and any other appliances on site.
Also, a decision-maker over the age of 18 (preferably the Homeowner) must be present for the duration of the template, which lasts approximately two hours.
Will the countertop installation be noisy? Messy? Smelly?
Yes, yes, and yes.
While we take the utmost care while installing your countertops, there are loud tools required to complete the job.
We have dust collection systems but no installation process is 100% dust free but you may want to drape or cover areas to contain the dust to the construction area.
FLOFORM will leave the job-site in “broom swept” condition. Additionally, chemicals are often used in the installation process. Epoxies and other glues can have a strong odor but are not a health concern with an open window.
How do prepare for installation of my new countertops?
Please have your countertops cleared prior to the installation crews arrival and have all sinks, faucets, soap dispensers, hot/cold water dispensers, cooktops, dishwashers, refrigerators, and any other appliances on site, and out of the way.
If appliances and fixtures are existing, please have them disconnected and removed to prevent any accidental damages.
Because the material is awkward and heavy, we request that a clear path with lots of room is provided and that the workspace is vacant.
Finally, a decision-maker over the age of 18 (preferably the Homeowner) must be present for the duration of the install, which lasts approximately three to four hours.
Can I install my own countertops?
In certain circumstances, we do offer the option of you installing your own countertops.
For the purpose of safety, fit, finish, and warranty we always recommend taking advantage of our highly trained and experienced staff.
Our service crews are both equipped and prepared for installing any of our materials and are fully insured.
At FLOFORM we offer a full-service experience that includes installation of countertops.